THE JUICY DETAILS EVERYONE WANTS TO KNOW
Frequently Asked Questions
ARE MASKS STILL REQUIRED?
Absolutely! Masks will be required indefinitely. Please bring your own. I am happy to provide one if I have extras.
What are the most common types of lash extensions?
There are three types of lash extensions: synthetic, silk and mink. Size availability ranges from 6mm to 17mm. Once selected, the lashes are applied one at a time using a specially formulated, semi-permanent, medical grade glue that will not irritate the eye nor damage the natural lash.
How long does it take to apply lash extensions?
Applying a full set of lashes takes about two hours, and can be maintained year-round with touch-ups recommended every two to three weeks.
Everyone has different lashes, and depending on the condition of your own natural lashes, lash experts can only go a certain length or thickness. (This is to ensure that your own lashes remain healthy.) For example, if your natural lashes are on the shorter, thinner side, you won’t be able to get a crazy, dramatic Kim Kardashian look, because it just won’t last.
What happens if glue gets in your eyes?
Since your eyes are shut the whole time lash extensions are being applied, no glue will ever get into your eye. It’s important to understand the difference between an allergic reaction and an infection. A licensed and experienced lash technician will not let an infection occur, but if you’re allergic to the glue, you’re still going to be allergic — this doesn’t mean the glue is inherently harmful.
Can you go blind?
No. Your technician should be trained properly to apply the adhesive and lashes in a way that is completely harmless. Your eyes are closed the entire time of the procedure. No matter how bad an allergic reaction may get, you will never go blind. The worse case scenario is that you need to go to the eye doctor to get specific eye drops to treat an allergic reaction.
What happens when you cry?
If you experience excessive burning or discomfort during the procedure, causing your eyes to tear or making you cry, this is a huge red flag and you should certainly speak up. You may need to have your technician change the glue. Getting lash extensions should be a pain-free experience.
What are the pros and cons of wearing Mink Lashes?
People want all different kinds of looks — some people go for drama, and some opt for something more natural. The benefits of mink lash extensions are that they are more feathery looking and lighter in general, so they put less pressure on your lashes. Mink lashes also come at a higher cost.
How often do you need to get lash extensions redone?
Lash extensions last through a full growth cycle of natural eyelashes, typically six weeks. That said, because each person’s lash growth is somewhat variable (just hair growth), I suggest fill-ins every two to three weeks to maintain a full look.
Do lash extensions fall out over a certain period of time?
Since each lash extension is attached to a single eyelash, they will fall out naturally along with the natural growth cycle of each lash. We recommend a touch-up every two to three weeks.
When an inexperienced professional applies lashes, he or she often applies one synthetic lash to three to four natural lashes, causing clumps or the lash to break and fall out. In addition, your lashes might fall out if you pick at them or try to pull them out yourself, which is a big no-no. But if you avoid those two problems, your lashes should stay intact.
Can you shower or swim right away? Are there products you should absolutely avoid?
Keep water away from your lashes for the first 12 to 24 hours after application or touch-ups. Water can weaken the adhesive before it is set and cause lashes to fall off. Oil-based products or makeup removers around the eye area are not recommended. Using water-proof mascara on the extensions is not recommended, as it is hard to remove and can actually pull off the lashes prematurely when trying to take it off.
Is it okay to also wear mascara?
If you are planning to wear mascara in addition to the extensions, the mascara you choose must be water-based, not water-proof. Only use it on the tips of the extensions and with a very light hand. This will be enough to give your eyes that “pop” along with the extensions. Using mascara at the base of the extensions will get very clumpy.
Will your natural lashes get harmed or damaged?
The biggest myth is that lash extensions ruin your own lashes. They do not. If applied correctly and properly, they are safe and do not ruin the health of your natural lashes. Be sure not to rub your eyes or tug or pull on the extensions because this can cause lash loss and even damage to your natural lashes. If lashes are applied properly and to each individual lash, they won’t cause your natural lashes any harm.
What is the Cancellation policy?
You will not be charged if you cancel at least 24 hours before your appointment time. Otherwise, you will be charged 100% for late cancellations (less than 24 hours notice) or no shows. If you are more than 15 minutes late to your appointment, Hollywood Lash & Beauty Bar can cancel your appointment and you will be charged for a no-show. If you are using a Groupon and cancel, reschedule with less than 24 hours notice, or no-show the Groupon will be redeemed and a $50 fee will be charged to card on file. If you are using a Membership and cancel with less than 24 hours notice or no-show you will be charged $50. If you come to a scheduled appointment and decide you no longer want a service you will be charged a $50 cancellation fee. (This includes appointments that are scheduled for a fill in but you have less than 50% of your lash extensions adhered and you require a full set).
can i use a groupon for silk lashes
The Groupon is intended for FAUX MINK lashes only. Groupons can only be used ONE time and are only available to NEW clients. Please read the description of faux mink vs silk lashes before purchasing a Groupon. Please contact us at 404-538-4262 about availability before purchasing the Groupon.
How does the membership work
The membership is great for customers who plan on maintaining their lashes. Each month your card will get charged for the membership cost ($100 for Classic and $130 for Volume) on the same day. With the membership you will receive 2 membership credits used for fill-ins only per month. If you don’t use them they will not roll over. However, if you only use one membership point you are still saving (remember: 4 week fills for classic lashes are $115 and the membership cost for classic lashes is $100). All of the normal eyelash rules apply such as, if you have less than 50% of your lashes you will need a full set. With memberships we give 10% off all products and services so if you ever need a full set, you’ll be able to use this 10% off perk!
Can i pay cash, card, venmo, Apple Pay or paypal
Yes! Cash is preferred but card, Venmo, Apple Pay and PayPal are accepted. Your card will be automatically saved on file for convenience during checkouts. I do not take checks.
What happens if i waited too long fir my fill in or i have less than 50% of my lashes?
If you don’t have at least 50% of your lashes you will need a full set.
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